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REFERENCE GUIDE

Incentives.

TURQUALITY Programme

PROGRAM

TURQUALITY Programme

The upper-tier brand-building track for service exporters with a domestically registered trademark and the operational maturity to scale abroad. Three nested tracks: Marka (4-year support window, ₺250M/year cap), TURQUALITY® (5 years per target market and per institutional/employment scope, ₺500M/year cap), and E-TURQUALITY® (this is specialized support for the information technology, software, and digital services sectors, which constitute the most strategic component of service exports). Since the program explicitly covers the sub-sectors of software, digital games, esports, financial technologies, blockchain, artificial intelligence, and smart cities, E-TURQUALITY is the appropriate program for most game studios to apply to.

Game studios enter as bilişim-sector beneficiaries. On top of the common toolkit (advertising, certification, units, consultancy, employment, registration, fairs), the bilişim set unlocks materially higher caps for digital-product promotion, platform commission, hosting, testing and value-added bilişim projects. See the cards below. Up to two domestically registered brands per beneficiary may be supported simultaneously. Once enrolled in the Markalaşma Programme, a studio cannot also draw on HAP for the same expense (Karar Article 33(7)).

Administered by Ticaret Bakanlığı and disbursed through Hizmet İhracatçıları Birliği (HİB) via DYS, with a yetkilendirilmiş yönetim danışmanlığı firması conducting the ön inceleme step before formal başvuru.

Agency commission support

Acente komisyon desteği

Same scope as HAP but bound to the brand's target-market plan. Falls under the beneficiary's annual umbrella cap (₺250M Marka, ₺500M TURQUALITY or E-TURQUALITY).

Support rate
50%
Cap
Within the annual umbrella cap
Duration
5 years per target market

Certification support

Belgelendirme desteği

Same scope as HAP. Within the brand's coverage window; no separate TL cap (subject to the beneficiary's annual umbrella).

Support rate
50%
Cap
Within the annual umbrella cap
Duration
While the brand remains in the programme

Overseas unit support

Birim desteği

Rent, brokerage commission and shared-office membership for the brand's overseas units. Under Markalaşma the definition of "birim" additionally includes depo (warehouse) and antrepo (bonded warehouse). The +20-point target-country uplift applies.

Support rate
50% (70% in target countries)
Cap
Within the annual umbrella cap
Duration
5 years per target market

Consultancy support

Danışmanlık desteği

Two combined envelopes that share a single TL ceiling: institutional infrastructure consultancy (organisation design, ERP and operations) and target-market consultancy (market entry, localisation, distribution). Pre-approval required.

Support rate
50%
Combined cap
₺40,000,000 (institutional + target market)
Duration, institutional
5 years per beneficiary
Duration, target market
5 years per target market
Pre-approval
Required

Employment support

İstihdam desteği

Salary subsidy for international promotion and marketing personnel hired in Türkiye and for staff posted to the brand's foreign units. Single combined headcount cap of 10 people across both legs; 5-year window per beneficiary.

Current Bakanlık practice restricts eligible profiles to international promotion and marketing roles (Business Development Specialist, Sales Consultant, Marketing Specialist; adjacent functions such as community management and localisation management can fit when the iş tanımı and SGK position are framed around the international promotion and marketing function). Pure development or engineering roles are out of scope. Same employee cannot be subsidised under another wage-cost programme (Karar Article 46).

Support rate
50%
Domestic staff cap
₺90,000 / staff / month
Overseas staff cap
₺250,000 / staff / month
Headcount limit
10 staff total (domestic + overseas)
Duration
5 years (all employment legs)

Reports and database support

Rapor ve veri tabanı desteği

Same purpose as the HAP item. Under Markalaşma, reports follow the target-market timer (5 years per market) and database memberships sit on the institutional timer (5 years). Both within the annual umbrella.

Support rate
50%
Cap
Within the annual umbrella cap
Duration, reports
5 years per target market
Duration, database
5 years per beneficiary

Advertising, promotion and marketing support

Reklam, tanıtım ve pazarlama desteği

Outbound advertising, promotion and marketing spend for the brand in foreign markets. Costs of the brand's corporate website also sit under this header but follow the duration of programme enrollment rather than the per-market timer.

Support rate
50% (70% in target countries)
Cap
Within the annual umbrella cap
Duration, general
5 years per target market
Duration, corporate website
While the brand remains in the programme

Strategic Business Plan (SİP) study

Stratejik İş Planı (SİP) çalışması

One-off study mandated for brands entering the Markalaşma Programme. Includes current-state analysis, vision and sector benchmarking, gap analysis and a project roadmap for the support period. One per brand, ever.

Support rate
50%
Cap
₺2,500,000
Frequency
Once per brand

Registration and protection support

Tescil ve koruma desteği

Same scope as HAP but tied to the brand's target-market plan.

Support rate
50%
Cap
Within the annual umbrella cap
Duration
5 years per target market

International association membership support

Uluslararası kuruluşlara üyelik desteği

Same scope as HAP. 5-year window per beneficiary; no separate TL cap (subject to the umbrella).

Support rate
50%
Cap
Within the annual umbrella cap
Duration
5 years per beneficiary

Overseas event participation support

Yurt dışı etkinlik katılım desteği

Same scope as HAP. Runs while the brand remains in the programme; the +20-point target-country uplift applies.

Support rate
50% (70% in target countries)
Cap
Within the annual umbrella cap
Duration
While the brand remains in the programme

Domestic event participation support

Yurt içi etkinlik katılım desteği

Same scope as HAP for internationally classified events in Türkiye.

Support rate
50%
Cap
Within the annual umbrella cap
Duration
While the brand remains in the programme

Digital product promotion support

Dijital ürün tanıtım desteği

The flagship bilişim-sector item. Outbound marketing of the studio's games tied to the brand. Materially higher caps than HAP, and an even higher annual envelope under E-TURQUALITY®. Up to 20 games per year per beneficiary.

Support rate
50% (70% in target countries)
Annual cap, Marka
₺75,000,000
Annual cap, E-TURQUALITY®
₺100,000,000
Per game, Marka
₺20,000,000
Per game, E-TURQUALITY®
₺25,000,000
Volume limit
Up to 20 games per year
Duration
5 years per target market

Hosting support

Barındırma desteği

Same scope as HAP hosting but with a higher ceiling under Markalaşma.

Support rate
50%
Cap
₺7,500,000
Duration
5 years per beneficiary

Platform commission support

Platform komisyon desteği

Same scope as HAP (Steam, App Store, Google Play, Epic, console storefronts) but with substantially higher ceilings, and an E-TURQUALITY® uplift on top. Up to 20 games per year per beneficiary.

Support rate
50%
Annual cap, Marka
₺30,000,000
Annual cap, E-TURQUALITY®
₺40,000,000
Per game, Marka
₺6,000,000
Per game, E-TURQUALITY®
₺8,000,000
Volume limit
Up to 20 games per year
Duration
5 years per target market

Testing support

Test desteği

Foreign-procured testing and quality-assurance services for the studio's yazılım, mobil uygulama, dijital oyun or dijital aracılık platform. The Genelge E-TURQUALITY annex describes the scope as testler ve test çalışmalarında yurt dışında yerleşik kişilerden yararlanmak üzere yurt dışı şirket ve platformlar ile gerçekleştirilen çalışmalar.

In practice this covers QA services procured from foreign labs (functional QA, localisation QA, compatibility testing, certification preparation, security and penetration audits). Platform certification submission fees billed by the platform holder itself (Sony TRC, Microsoft XR, Nintendo lotcheck, App Store and Google Play technical review) are not the classical "test desteği" surface; acceptance varies and sits at the inceleme uzmanı's discretion when the invoice is structured as a service fee. There is no published whitelist of eligible providers, so high-value testing engagements should be confirmed against current EK practice before commitment. Pre-approval required.

Support rate
50%
Cap
Within the annual umbrella cap
Duration
5 years per beneficiary
Pre-approval
Required

Value-added IT projects support

Katma değerli bilişim projeleri desteği

Project-form support for engagements where the studio acts as the yüklenici delivering bilişim services to an overseas client. Karar definition: yararlanıcının yurt dışında yerleşik şirket, kurum ve kuruluş ile yüklenici ilişkisi içinde gerçekleştirdiği proje. The +20-point target-country uplift applies. Pre-approval required.

How this maps to game-studio engagements:

Work-for-hire development for an overseas publisher is the cleanest fit; the studio invoices as a contractor under a development or work-for-hire agreement. Co-publishing relationships are eligible only when the development phase is invoiced as a service for build (not pure revenue share); the contract must carve the service-fee component out explicitly. Tooling or middleware sold to an overseas studio does not fit this category; it is a product sale rather than a yüklenici project, and would be evaluated under the dijital ürün tanıtım, barındırma or platform komisyon articles depending on the model.

Support rate
50% (70% in target countries)
Cap
₺4,000,000 / project
Volume limit
Up to 2 projects per target market
Duration
5 years per target market
Pre-approval
Required

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TURQUALITY Programme - Incentives - GfT